Delivery
We offer free UK mainland delivery on orders over £29. For orders under £29, a £9.99 delivery charge applies.
Where possible, we use our own Readymade Gates delivery team rather than generic third-party couriers, so your products are handled carefully and placed where you need them at your property.
We’ll send you an update as soon as your order has been dispatched.
Returns
If you’d like to return an item, please contact us within 30 days of purchase. If the goods need to be collected, we’ll arrange a collection from the original delivery address.
A collection fee may apply if you’re returning items that are not faulty or damaged. Your refund will be processed once the products have been returned to our warehouse and inspected. We’ll get in touch to agree a convenient collection date and time.
Please note: for any modified products or custom cut-to-size items, we’re unable to accept returns or cancellations once production has started. If any custom item arrives with a manufacturing fault or damage, we will of course replace the defective parts.